Support forum

Current User: Guest Login
Please consider registering

UserPost

1:47 pm
January 14, 2010


Xavier

I have the same problem that Mark. I have paid three times for a premium version but everytime I am trying to connect after log in (reinstalling till three times) with my FICS user, it's being impossible to connect. It works when you use the free version, there is no problem at all. It's a pity. I hope Apple don't charge me THREE times.

Xavier
http://www.onlinechessapp.com/…..sf-cry.gif

7:05 am
January 22, 2010


Magnus

posts 21

Hey Xavier, sorry for the late reply.


First off – Apple won't cahrge you three times, only the intial purchase (it's kinda good in that way)


I suspect that you might have changed your settings a bit. One thing that tripped up a couple of beta testers was that they had changed their default prompt from 'fics%' to seomthing else. Right now the app will only work if your account is using the standard 'fics%' prompt.

Is that the case for you as well?


Cheers,

Magnus

1:41 pm
January 25, 2010


dario

Hey,


I had the same problem reported in this thread, but I would like to add that in my case, I had never changed my FICS prompt, and still couldn't login with my FICS user, using the the Magnus app.

So the solution I found was to change my prompt to something other than 'fics%' and then change it again to 'fics%'.


The step by step procedure is:

1. Login to your FICS account so that you can get an access to the console (for example with: http://www.freechess.org/Login…..pplet.php)

2. Type in the console:

set availinfo off

(this will stop displaying anoying data in the console, so you can concentrate on what you are doing)

3. Type in the console:

set prompt 'something%'

set prompt 'fics%'

4. Logout from your FICS account, and try to login wih the Magnus app.


@Magnus, I think this problem may become blocking to a lot of non-techincal people. And then you and your app credibility will lose credit, because some people may think they are paying multiple times for the same app.

Maybe you can just add a pop-up sign warning the user what to do (or pointing to a support page), until you have a solution for the problem.


Anyway, Best Regards and Congrats on the magnificent app :-)


6:50 pm
February 17, 2010


Chessmassacre

Ok, Here's the fix. I don't know what all of that talk about logging in with %this and %that means but, for the rest of us who bought the Magnus Chess game and filled out the info and then played the game once……..and then it konked out and never connected again…..here is what I did to fix it. First delete the program on Ipod Touch or Iphone (make sure it's deleted from the iTunes as well)….go back and re-download the program again from Itunes (DON'T OPEN IT YET). The old password and registration you have, might as well chuck 'em. Just for kicks maybe go to freechess.org and type the name and pass into the login field (using the PC computer…. NOT IPHONE/Ipod Touch!) When you login, it most likely will tell you that your name is banned. Don't know why maybe just a bad registration glitch. Mine said I was banned and then said "Goodbye" with the old American Online voice… and I only played once. Anyway. Close everything. Go to freechess.com (using PC NOT IPOD Iphone/Touch) and create a new registration name with a different email address (can get an email account anywhere gmail.com, hotmail.com you get the idea) after creating a new name and getting your password, then open your IPHONE Magnus program (it will ask you to login) when you login go ahead and re-purchase the Magnus progam (don't worry, it won't charge you twice in the bill, Itunes remembers everything you buy and allows for infinite re-downloading without having to repay). After you re-purchase the program then login with the NEW name and password from the NEW registration and everything should work now. Let me know if this worked for you. Chessmassacre.

Reply to Post


Reply to Topic:
It does not work

Guest Name (Required):

Guest Email (Required):

Smileys
Confused Cool Cry Embarassed Frown Kiss Laugh Smile Surprised Wink Yell
Post New Reply

Guest URL (required)

Math Required!
What is the sum of:
12 + 4